CFO2Go Blog

We all believe in the importance of customer service but how many truly emphasize this with their employees. How many times have you called a company and received a lukewarm response or worse? If you haven’t done so recently, listen carefully to how your employees treat your customers and implement training as necessary. After all it is much less expensive to retain an existing customer than to sell a new one.

This entry was posted on Tuesday, May 26th, 2009 at 7:16 am and is filed under CFO Tips. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.